dennis tayman - 33 yrs.
dennis bartkowiak - 25 yrs.
scott whetzel - 25 yrs.
dennis black - 24 yrs.
mark boner - 19 yrs.
mark cundiff - 17 yrs.
mike broadwick - 16 yrs.
kim hans - 12 yrs
tony virgilio - 9 yrs.
jim constantine - 8 yrs.
anna corbin - 7 yrs.
gabby kuhar - 7 yrs.
adrian powell - 2 yrs.
anthony ladd - 2 yrs.
dan gaffney - 1 yr.
jim constantine - 1st
troy thomas - 1st
henry sweitzer - 7th
jess bobst - 7th
arthur powell - 10th
jay cooper - 13th
rose schrader - 14th
jeremy fillers - 15th
derrick denny - 26th
bill tucker - 27th
mark boner - 28th
march 2024
new hires
brian marshall
industrial ops mgr
shirley schuhardt
a/p clerk
thomas nosel
tech distr. coordinator
erin kirby
warranty/billing
myles mounayar
salisbury tech
daniel campos
dcmv tech
techs in action
Stellar inventory awards
Congratulations to the following techs for receiving the latest Stellar Inventory Awards! In order to receive this award, techs must have under 25 total adjustments and under $200 in total adjustments during their van inventory. Our customers are our #1 priority. Having accurate, clean, and organized van inventory provides them with quicker repairs + first time fixes due to the part not only being on the van, but also in new + operational condition. This impressive achievement wins each of these techs a $200 Home Depot giftcard!
dave fitch
balt. field service supervisor
dave aupperle
del. valley tech
shawn fry
salisbury tech
cliff kolinger
salisbury tech
john varner
baltimore tech
tyler rogers
baltimore tech
derrick denny
del. valley tech
zach howard
baltimore tech
“With the help of some of the awesome people here in 2500, we acquired some equipment that was going to be disposed of. I looked at these and had an idea of building a walk in training unit. 100% of the materials used to build this is what we had in the shop already. It is fully functional and ready to be used. Special thanks goes out to Scott Whetzel and Mike Broadwick for helping with turning my vision to reality.”
-Don Jones
DCMV Refrigeration Service Manager
techs in action
partstown technician scholarship award
Congratulations to EMR Baltimore technician, Darrius Thomas, for receiving the 2023 PartsTown Technician Scholarship Award! Born and raised in Baltimore City, Darrius Thomas has been with EMR since May of 2023. Prior to enrolling in EMR's Build-A-Tech (BAT) Training Program, Darrius worked with hydronics, boilers, hot water tanks and HVAC units. He quickly learned the skills and knowledge required to be a full-time commercial kitchen service tech and has been thriving since his first day with EMR. Darrius takes initiative to learn, grow and complete jobs the right way. He plans to enroll in CFESA's 4-year apprentice program in Fall of 2024.
darrius thomas
baltimore tech
"I love my job. The people I work with make it feel like family. It really doesn't feel like a job at this point, it just feels like something that is a part of me."
retiree update!
Chip White (previous DCMV tech) is enjoying his retirement! He’s been traveling all over the country to: Tennessee, Texas, Arizona, The Dakota’s, Louisiana, Florida, New Mexico, Indiana, Myrtle Beach and more! We love to see Chip make his retirement dreams a reality. He deserves it!
emr blog
Equipment Warranties – what you need to know.
Commercial warranties are a must-have element when purchasing any commercial kitchen equipment. With so many options available it’s vital to fully understand exactly what you need and what you are actually getting included with your equipment. EMR's warranty manager, Bonnie Brooks, shined a light on her expertise by giving us a breakdown (no pun intended!) of some warranty basics that every operator should know.
bonnie brooks
warranty manager
industrial division
Industrial team in action!
tony virgilio
arthur powell
arthur powell & kyle phillips
association events
maryland tourism coalition: md tourism day
Last month was Maryland Tourism Day, attended by Emily Martin (sales and marketing manager). Big thanks to the Maryland Tourism Coalition for a great rally in Annapolis. We are proud to be a part of keeping these kitchens running and businesses open so that tourism CAN continue to be the sound, critical investment in the state of Maryland.
new castle county chamber of commerce
Rich Falkowski (Delaware Valley sales) has been having a busy and fun-filled start to the year with the New Castle County Chamber of Commerce! From January’s Membership Mixer to a Business After Hours event and a Policy Maker’s Breakfast, he has been enjoying delicious bites from restaurants in DE and enjoying the opportunity to connect with local business leaders. The Chamber is always looking to bring people together and we appreciate all of their efforts!
association events
looking forward: rfma annual expo | march 17-19
Later this month, EMR will be exhibiting (for the first time) at the Restaurant Management Facility Association’s annual expo in DC. RFMA is all about getting in front of hundreds of top restaurant facility professionals—the experts who handle the maintenance, repair and remodel of restaurant facilities and equipment. From coast-to-coast attendees gather to expand their network, enhance their facilities knowledge and find the solutions and vendors they need. We’re excited to be there and represent EMR!
delaware restaurant association: fast forward symposium
Many thanks to the Delaware Restaurant Association for a wonderful Fast Forward Symposium last month and the opportunity to be a part of it! Congratulations to Xavier Texido of Harry’s Hospitality Group for winning our raffle giveaway - a Carhartt cooler, Shibumi Shade, and a DogFish Head variety pack!
february sales
GREAT JOB TO OUR SALES TEAM LAST MONTH!
CHARLES BLAIR
BALTIMORE METRO
RICH FALKOWSKI
DELAWARE VALLEY
JOHN SALEMME
DCMV
SUSIE TRADER
SALISBURY
NEW BUSINESS:
Capital Healthcare
BBC Tavern and Grill
DCAD
Parexel/Harbor Hospital
Bar Taco
Pinocchio’s Restaurant
Ready Willing & Able
DiFebo's Restaurant - Rehoboth
DiFebo's Restaurant - Bethany Beach
DiFebo's Market - Bethany Beach
Reston Study Center
JHU APL
Levy Restaurants - Camden Yards
Marriott Hotel Baltimore Waterfront
Capital Healthcare
Meggitt Baltimore Inc.
Brightview Rolling Hills
Baltimore Country Club - Five Farms
The Shrimp Boat Inc.
Brightview White Marsh
Tatte Bakery and Cafe
Bar Reverie
Gibson Island Clubhouse
Mercy Ridge
Bay Health Medical Center
Allegis Commons Cafe
Landon School
Sunshine Crepes - Bethany
The Private Affair
Baltimore Country Club - Roland Park
Nida Bayview Research Center
Delaware First Health
Toki Tako
Brightview Assisted Living Bel Air
EYE SPY WINNERS
february 2023
Don is an excellent mechanic. Over the years he has devised methods for doing his work that help him consistently turn out top notch repairs. Testing is important in this regard. Now that the Industrial Division is implementing tablets, Don volunteered a form he developed to guide and record test results after an MG set is repaired. This will now be put into the system and made available to all mechanics on their tablets. As it turns out, they are already using his paper copy but now it will be captured digitally for the current and future mechanics of the Industrial Division.
Roger Kauffman, Chairman of the Board
DON COOKE
INDUSTRIAL MECHANIC
MARK BONER
BALTIMORE TECH
I was on two customer visits earlier this month, and both of the main contacts at each location raved about Mark! They went as far to say that if it wasn't Mark, it might not be EMR. Mark clearly takes care of the customer and their equipment like it's his own. They mentioned how he provides so much info and expertise while he is there, that they understand their equipment much better because of his knowledge and ability to communicate.
Emily Martin, Sales and Marketing Manager
BRIAN MCMILLIAN
DCMV TECH
Brian demonstrated exceptional professionalism and expertise while assessing the ice machine for repair. His thorough understanding of the equipment was evident as he efficiently diagnosed the issue and provided a clear explanation of his findings. Despite any challenges, Brian remained respectful and maintained his professional composure throughout the visit. Thank you for his exemplary service.
Kelvin Jamison, Dept. of Energy
Cliff is an absolute joy to work with. He has come out to the shop on several occasions and each and every visit he knocks it out the park! He always gets the job done, even on some pretty technical/specialty equipment we have. He always goes above and beyond what the job calls for. He is a wealth of knowledge, he is timely, I cannot say enough good things about him. The entire crew at Nates Bagels looks forward to Cliffs visits every time! Best in the business!
Ashley Cline, Nate’s Bagels
CLIFF KOLINGER
DCMV TECH