al gasca - 23 yrs.

chih chui - 19 yrs.

zach howard - 12 yrs.

eric foley - 7 yrs.

chris humphries - 6 yrs.

john salemme - 3 yrs.

richard buls - 2 yrs.

zach smith - 2 yrs.

arthur powell - 1 yr.

forrest peterman - 1 yr.

don jones jr. - 1 yr.

mitri mounayar - 1 yr.

3 New Years Resolutions You Can ​Actually Accomplish In 2024

Do One New Thing A Month

Set a goal once a month to do something you’ve ​never done before. However small or big, it’s still ​something to look back on at the end of the year.

jenn gilpin - 6th

richard buls - 7th

austin gayle - 8th

mike broadwick - 8th

mark cundiff - 9th

caroline kirschnick - 9th

roger kauffman - 10th

chris humphries - 11th

nancy roberts - 14th

tom quigg - 14th

jamia bryant - 15th

cody clark - 16th

lisa elways - 17th

chris fleshren - 19th

greg reaney - 22nd

julio rodriguez - 25th

al gasca - 26th

russ gordon - 27th

Try A New Recipe Each Week

Setting a New Year resolution to cook just one new ​recipe accomplishes three things: you save money ​by eating at home, the food is better for you ​because you know exactly what’s going in it, and you ​have a chance to brush up on your cooking skills.

Get More Sleep

Try going to bed at the same time every night, ​avoid consuming alcohol or caffeine before bed, ​turn off your electronic devices at least 30 ​minutes before sleeping, and ensure your ​bedroom environment is conducive to getting a ​good night’s sleep.

Stellar inventory awards

Congratulations to the following techs for receiving the latest Stellar Inventory Awards! In order to receive this ​award, techs must have under 25 total adjustments and under $200 in total adjustments during their van ​inventory. Our customers are our #1 priority. Having accurate, clean, and organized van inventory provides ​them with quicker repairs + first time fixes due to the part not only being on the van, but also in new + ​operational condition. This impressive achievement wins each of these techs a $200 Home Depot giftcard!

jack trafford

salisbury tech

jeremy fillers

baltimore tech

barry ruckman

baltimore tech

mark fitch

baltimore tech

kris dougherty

baltimore tech

jason goslee

salisbury tech

salman khattak

salisbury tech

Baltimore Service got together for a breakfast gathering at the Hard Yacht Café to celebrate a successful year, ​honor their hard work and to distribute the Q-3 bonus checks. Everyone was able to make this special gathering ​except Bill Kidd but he was there in spirit. It was a great time and everyone enjoyed themselves!

2023 | that’s a wrap!

Good stuff is worth RE-sharing. Before we get ​into 2024, let’s look back at our favorite ​highlights of this year to see what we’ve ​achieved together.

2023 sales + marketing highlights

GREAT JOB TO OUR SALES TEAM LAST MONTH!

CHARLES BLAIR

BALTIMORE METRO

RICH FALKOWSKI

DELAWARE VALLEY

JOHN SALEMME

DCMV

SUSIE TRADER

SALISBURY

NEW BUSINESS:

Ingredion R&D Center

Italian Gardens

Kingdom Fellowship A.M.E Church

Georgetown Prep School

Tatte Bakery and Cafe

Olney Assisted Living

Renaissance Baltimore Harborplace Hotel

Kent Sussex Industries

Bayside Resort Golf Club

Meadowcrest at Middletown

Five Guys - Ocean City

Five Guys - Elkton

Five Guys - Hanover

Five Guys - Bethany Beach

Five Guys - North Salisbury

Five Guys - South Salisbury

Five Guys - Chester

Five Guys - Rehoboth Beach

Five Guys - Catonsville

Five Guys - Glen Burnie

Five Guys - Dundalk

Five Guys - Ellicott City

Five Guys - Camden

Five Guys - Pasadena

The Lodge at Lewes

CBRE J&J

Arcadia at Limerick

Vantage Point Retirement Living

Home2Suites by Hilton Lewes

Lorien - Mays Chapel Retirement

The Lodge at Truitt Homestead

The Lodge at Truitt Vantage Point

Island House Restaurant

Heritage Shores Country Club

South Jersey Party Rentals

Roots Natural Kitchen

Karma Modern Indian

Kismet Modern Indian

Milano’s Pizza and Pasta

Moveable Feast

Although my experience with Chih was short, I can definitely state that this ​technician is one of the best I was honored to meet in my career as a field engineer ​with CBRE in Midwest, North West and now North East. I am sincerely impressed ​with his thoughtful and diligent approach to every task he was asked to address. ​Please accept this as my greatest Thank You for being such a great team!

-Dmitry, CBRE-CHUBB Philadelphia

CHIH CHUI

DEL. VALLEY TECH

TAYLOR RUDOLPH

BALTIMORE DISPATCHER

Taylor has been training me in dispatch and she is outstanding! She is calm, ​resourceful and a very patient teacher. She does the job with elegance and ease. I ​really appreciate her level of customer service & the immense amount of knowledge ​she has for all the departments within EMR. She is a great asset to the team, very ​helpful and very efficient! Taylor - I appreciate you welcoming me into your space and ​sharing your knowledge & expertise with me! I am really grateful for the opportunity ​to learn from you and get to know you more.

-Shara Baptiste, Executive Assistant

Tristan worked quickly and efficiently to not only address the problems we were ​having but he also identified potential hazards. He researched parts on his own time ​and got back to me ahead of the expected time frame. He was pleasant and ​punctual. He was a pleasure to work with.

-Sarah, Mac’s Tap Table

TRISTRAN STRINGER

DCMV TECH

Emily has only been here a little over a month, however she ​jumped right in to help make this Holiday season a little more ​joyous for both her new customer base and her fellow ​employees. Emily made and decorated sugar cookies to give ​to her customers and also to be enjoyed at the Industrial ​Christmas lunch. Having made cookies for a long time myself, ​the decorating process takes the longest and her decorating ​was over the top. I'm sure everyone will enjoy them and ​customers will certainly feel special having received a ​handcrafted treat. She also brought in decorations to ​enhance the Holiday ambiance in the office. Thank you Emily.

-Roger Kauffman, Industrial Ops Manager

EMILY MCINTOSH

INDUSTRIAL SALES